Our Services
Community Focus is a Full Service community management company. We provide specialized services to communities in Orange, Durham, Chatham and Northern Wake Counties. By keeping our services very local, we are able to more effectively monitor our communities, hire less staff, and maintain relationships with local vendors who tend to give us priority based on the ease and convenience of the business that we do. All of these things contribute to a better quality of service, a more efficient system for doing business and less expensive service to your community across the board! Contact us for a Bid for Management Services today!
Our Services Include (but are not limited to):
Administrative Services
A community management company must have an understanding of the operational procedures that are unique to each community. At Community Focus, we strive to be proactive on all levels of management. We have an effective system for the management of each community and the performance of the duties necessary to maintain it. We will work directly with your HOA Board and Committees to ensure that your community is maintained to the standards set forth in the governing documents. We will coordinate board meetings and correspond with homeowners to make certain that they are informed of all issues that pertain to them. We are on-hand to field questions from homeowners and to process requests as needed. We will maintain clear and concise records and a homeowner database, so that we have a history of correspondences, transactions, bill payments, tax records, bank statements, work estimates, contracts and other files that pertain to the operations of the community.
Financial Services
At Community Focus, we strive to make the financial aspects of your community very understandable and we have an absolute open-book policy. We can produce reports that are clear and concise, so that every person in the community can have an understanding of how the money is being spent. We consult with a local accountant who will review financials and help each community make the best use of their capital as needed. We will bill for dues in a timely manner and process payments as soon as we receive them. We will keep billing, payment and delinquency records for each homeowner. As part of our services, we will send delinquency notices and initiate collections as needed. We will maintain bank accounts, procure estimates, pay invoices, pay taxes and assist with setting up annual budgets as needed.
Web and Communication Services
In this age of technology, there is no excuse not to take advantage of the ease of a point and click system for distributing information. We do much of our business by email, so that we may respond immediately to requests by homeowners, board members, vendors or other community members. We can create a webpage specific to your community and allow homeowners to make payments by credit card or e-check immediately! We can customize each website to fit the needs of each community. This will allow homeowners to always be “in the know” which is a critical part of creating cohesiveness in a community.
Swimming Pools, Tennis Facilities, Fitness Gyms, and More
Because Community Focus of NC is a local company, we have access to great resources for local businesses including: Pool Management Companies, Tennis Professionals, Tennis Court Maintenance Companies, Fitness Trainers, Fitness Equipment Dealers, Event Coordinators, Caterers, Entertainment, and …. the list goes on and on.
Other Services
In addition to the above mentioned items, we want to mention that we are always willing to broaden our scope of services when feasible. Please do not hesitate to ask us about other services that you may need.